Privacy & Data Protection Policy 

This Privacy Policy explains how The Cash Buying Company (trading name of QFP Real Estate Ltd, company number 15102127, registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ) (“we”, “our”, “us”) collects, uses, and protects your personal information. 

We are committed to protecting your privacy and ensuring that your personal data is handled securely, lawfully, and transparently in accordance with the UK GDPR and the Data Protection Act 2018. 

1. Information We Collect

We may collect the following information when you use our website or services: 

• Personal details: name, email address, phone number, and postal address. 

• Property details: address, type of property, ownership status, and related information for valuation purposes. 

• Financial information: mortgage status, debts or charges linked to the property (where relevant). 

• Technical data: IP address, browser type, cookies, and website usage statistics. 

• Correspondence: records of communication between you and us (email, phone, or online forms). 

2. How We Use Your Information

We use your personal information to: 

• Provide cash offers and valuations for your property. 

• Communicate with you regarding your enquiry, sale, or related services. 

• Carry out legal checks and due diligence before property purchase. 

• Meet legal and regulatory obligations (e.g., Anti-Money Laundering checks). 

• Improve our website and customer experience. 

• Send updates, offers, or relevant information (only if you have consented to receive marketing). 

3. Lawful Basis for Processing

We only process your data where lawful. Our main lawful bases are: 

• Contractual necessity – to provide our property buying services. 

• Legal obligation – compliance with UK laws (e.g., Anti-Money Laundering regulations). 

• Legitimate interests – improving services, preventing fraud, protecting our business. 

• Consent – for optional marketing communications (you can withdraw consent at any time). 

4. How We Share Your Information

We may share your information with: 

• Solicitors and legal advisers (to complete your property transaction). 

• Surveyors, valuers, and lenders (for property assessments). 

• Regulatory bodies (e.g., HMRC for Anti-Money Laundering checks). 

• Trusted third-party service providers (IT, marketing, data storage), under strict confidentiality agreements. 

We will never sell or trade your personal data to third parties. 

5. Data Security

• We use industry-standard technical and organisational measures to keep your data safe. 

• We cannot guarantee that our website is free from viruses or security risks — please ensure you use up-to-date antivirus protection when browsing. 

• Access to personal data is restricted to authorised staff only. 

6. Data Retention

We keep your personal information only as long as necessary: 

• Enquiries that don’t proceed: up to 12 months. 

• Completed transactions: typically 6 years (to meet legal and financial record-keeping requirements). 

• After this period, data will be securely deleted or anonymised. 

7. Your Data Rights

Under UK GDPR, you have the following rights: 

• Right to access – request a copy of the data we hold about you. 

• Right to rectification – correct inaccurate or incomplete data. 

• Right to erasure (“right to be forgotten”) – request deletion of your data (subject to legal obligations). 

• Right to restrict processing – limit how your data is used. 

• Right to data portability – receive your data in a usable format. 

• Right to object – stop certain types of processing (e.g., direct marketing). 

• Right not to be subject to automated decision-making. 

To exercise your rights, contact us at: info@thecashbuyingcompany.co.uk 

8. Cookies

Our website uses cookies to improve user experience and track website performance. 

• Cookies may collect technical information like IP address and browsing behaviour. 

• You can control cookies through your browser settings. 

• For more details, see our [Cookie Policy]. 

9. International Transfers

Your data will normally be processed within the UK. If data is transferred outside the UK, we will ensure appropriate safeguards are in place (e.g., UK-approved Standard Contractual Clauses). 

10. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal data from children. 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. 

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: 

The Cash Buying Company (Trading name of QFP Real Estate Ltd) 
Registered Office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ 
Company Number: 15102127 
Email: info@thecashbuyingcompany.co.uk 
Phone: 0800 17 015 17 
Website: www.thecashbuyingcompany.co.uk 

If you are not satisfied with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk